Our returns policy lasts 30 days from date of receiving order. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original bag/packaging.
To complete your return, we require your electronic receipt to be emailed to us in advance, along with your reasoning as to why you wish to return your item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged, or if we accidentally sent you the wrong item. If you need to exchange it for the same item, contact us by clicking here.
If we have recommended a size of cover that doesn't fit your vehicle (either directly or via our size guide), we will swap your cover for one of better fit. It's important to understand that these covers are designed to be a snug fit, so its important to really stretch them over the cover. They will mould to the shape of the vehicle for an easier fit over time.
If a different size is absolutely necessary, you will need to organise for the shipping of returning the cover to us. Upon receiving photo evidence of the postage costs as well as tracking information, we will reimburse you for the shipping costs, and send you the cover of better size.
To be eligible for a size exchange, your item must be in the same condition that you received it. It must also be in the original bag/packaging.
Please notify us via submitting an inquiry form by clicking here, attaching your purchase receipt, and let us know if you'd like either a smaller or large size. The item must be successfully returned to us within 30 days of you receiving the original cover order. Any size exchange requests after this 30 day period will be rejected.